Many tests (blood, ultrasound, X-ray) can be analysed the same day depending on the case. Some specialised tests may require laboratory processing time.

Previous medical records (if available), vaccination history, notes about symptoms, list of medications and your pet’s favourite treat (it helps reduce stress).

Yes — exotic species require specialised diagnostic and treatment protocols. Our team is trained in safe handling, species-specific care and environmental recommendations.

In most cases, once a year is enough — but senior pets, exotic pets or chronically ill pets may require more frequent visits.

We may recommend fasting for a few hours depending on the test. Our team will provide exact instructions before your appointment.

In most cases yes — but for certain procedures (like surgery or sterile imaging) only medical staff can be present for safety and hygiene reasons.